Cancellation and Refund Policy
Last updated: 1 October 2026
Current website and beta availability
Deck My Alerts is preparing an invite-only beta. If no paid checkout has been made available to you and you have not been charged, there is no subscription or payment to cancel or refund.
Trial and automatic renewal
The Deck My Alerts Standard plan is available for USD $9.90 per month or USD $99.00 per year. Either billing choice includes a seven-day free trial. A payment method is required to begin the trial.
Unless you cancel before the trial ends, Lemon Squeezy will charge the payment method presented at checkout when the trial expires. The subscription then renews at the monthly or annual interval selected at checkout until cancelled. The checkout will show the applicable taxes, total price, trial end, renewal timing, and merchant-of-record terms before you confirm the subscription.
Cancelling
You may cancel future renewal at any time through the customer billing portal made available with your subscription. You may also request help by emailing george@vallar.am from the email address associated with your purchase and including your order number if available.
To avoid the next charge, cancel before the trial or current billing period ends. If you ask Vallar LLC to cancel for you by email, please contact us at least 48 hours before that deadline so there is time to identify and process the request.
Cancellation does not normally end access immediately. Access continues until the end of the current trial or paid billing period, after which the subscription will not renew and new alert processing will stop. Information already retained in your account remains governed by the Deck My Alerts retention policy.
Refunds
- First paid charge. You may request a full refund within seven calendar days after the first paid subscription charge.
- Accidental renewal. You may request a full refund within 48 hours after a monthly renewal charge or within seven calendar days after an annual renewal charge.
- Duplicate or incorrect charge. Contact us promptly. A confirmed duplicate or incorrect charge will be refunded.
- Material service problem. If a substantial technical problem prevents the paid service from functioning as described and we cannot resolve it reasonably, we may provide an appropriate full or partial refund after reviewing the circumstances.
After the applicable request window, subscription charges are normally non-refundable. We do not normally provide prorated refunds or credits for an unused part of a billing period, a forgotten cancellation, listings that are sold or withdrawn by a marketplace, changes made by a marketplace or auction source, or an alert template that is not within the published supported-template list.
If a full refund is confirmed for the current paid period, paid entitlement ends and new alert processing stops. Existing account data remains available or is deleted only according to the product's normal access and retention rules, unless applicable law requires otherwise.
We may refuse a discretionary refund where there is evidence of fraud, refund abuse, or misuse of the service. Nothing in this policy limits any refund, withdrawal, cancellation, or other consumer right that cannot lawfully be excluded.
Merchant of record and refund processing
Lemon Squeezy is expected to be the merchant of record for Deck My Alerts subscriptions. Lemon Squeezy processes payments, taxes, refunds, and chargebacks under the terms displayed at checkout. Its name may appear in the payment descriptor.
Approved refunds are returned through the original payment method. The time required for the credit to appear depends on Lemon Squeezy, the payment network, and the customer's bank or payment provider. Lemon Squeezy may also issue a refund where permitted by its terms or required to manage fraud, chargebacks, or applicable law.
How to request help
Email george@vallar.am with:
- the email address used for the subscription;
- the Lemon Squeezy order or invoice number, if available;
- the date and amount of the charge; and
- a short explanation of the request.
Do not send card numbers, bank credentials, passwords, or other payment secrets. Vallar LLC may ask Lemon Squeezy to verify and process an eligible refund.